Our CSR methodology

Fairmakers bases its CSR assessments and data collections on international standards and norms and local regulations:

Global Compact France (ODD), ISO 26000 and ISO 14001 in addition to sectoral CSR initiatives.


The Fairmakers Assessment provides a relevant CSR assessment of the company's environmental, social and governance performance.


The analysis of the ESG performance of a company meets specific criteria specific to the sector of activity and the category of company. The indicators offered by the Fairmakers platform are adapted to the activity of each company and guarantee a high quality of analysis and a uniform rating structure. The results are reviewed by Fairmakers' internal validation committee.

The specific questionnaires and the rating methodology are regularly discussed with Fairmakers' external rating committee, made up of highly recognized ESG experts.


48 ESG criteria processed for all types of industries are evaluated on our SaaS Fairmakers platform. The criteria are based on 5 pillars.

Social & Human Rights


Working conditions, child labor and forced labor, discrimination and harassment, fundamental rights, freedom of association, career management and training, social dialogue, labor migration, employee participation, equal opportunities.

Consumption of energy and greenhouse gases, water, biodiversity, local and accidental pollution, materials / chemicals and waste, end-of-life products, economical management of resources, prevention and environmental awareness among people.

Responsible purchasing

Hygiene, Health & Safety

Ethics & Governance

Sustainable consumption, responsible sourcing, commitment to the common well-being, awareness of teams and integration of indicators, supplier commitments, supply traceability, product safety, continuous improvement.

Employee health and safety, occupational hygiene, psychosocial stress, local communities, involvement in society, organization, accidentology, well-being and psychosocial risks.

Raison d'être, teams integrated into

CSR, corruption and transparency, anti-competitive practices, responsible information management, taxes and taxation, equality and integrity, risk prevention and stakeholder awareness, duty of vigilance, customer relations

Harmonization of ISO 26000 & ISO 14001, GRI standards

and UN ODD Global Compact

The Fairmakers CSR assessment is based on a method harmonized with the main international standards. In order to facilitate the preparation of extra-financial reports, the ISO 26000 standard has been harmonized with the main Global Compact and GRI standards.


The Fairmakers assessment is intended to be as neutral as possible in order to allow comparability of performance between the different organizations, whatever the standard adopted.

Fairmakers aligns with the 10 principles of the Global Compact and the 17 SDGs which are a shared agenda.


ISO 26000

7.6 Améliorer la crédibilité en matière de responsabilité sociétale

6.4.3 Relations et conditions de travail : emploi et relations employeur/employé





3.5 - 3.6 - 3.7 - 3.8 - 3.9 - 3.10 - 3.11 - 3.12 - 3.13

LA4 - LA5


Sector classification matrix

The pillars: Environmental, Social & Human Rights, Responsible Purchasing, Hygiene, Health / Safety and Governance are weighted according to the sector classification and the level of importance of the major and secondary impacts specific to each sector of activity.

The more the pillar has a significant negative impact on the activity of the organization, the more the performance in terms of rating will be important and may generate a “Gold” label of excellence fairmakers.


Example of sectors with E / SG weights varying between 40 and 60%: Oil, gas and fuels - transport - Real estate.

Key questions with high impacts specific to each industry

In order to ensure that materialities with high impacts on the overall rating of an activity are taken into account, four to six major specific problems of an industry are defined for each sector and are determined by a cumulative weighting of more than 50% in the entire assessment sent to the organization.

Example of major problems specific to the “Public service” sector:

›Facilitation of energy transition and resource efficiency

›Environmentally safe operation of factories and infrastructure

›Accessibility and reliability of energy and water supply

›Business ethics and government relations

›Worker safety and accident prevention

Example of major problems specific to the “Textile” sector :

›Social responsibility to promote the involvement of the voice of employees and workers

›Improvement of textile production and resource management

›Ethical behavior towards its stakeholders

›Promotion of sustainable consumption of textile products

›Worker safety and accident prevention

›Guarantee transparency over the entire production process

Employee voice rating: Premium "Employee-Centric" continuous assessment service

The Fairmakers assessment includes two levels of complementary services:

The ESSENTIAL Pack “The annual CSR assessment”

Includes an annual CSR assessment measuring the performance of an organization. This assessment is completed by a representative of an organization and does not include the voice of employees.

The PREMIUM “Employee-Centric” Pack for continuous CSR assessments

Includes an assessment based on a frequency of audits transmitted remotely directly, anonymously and without intermediary on the mobile phones or emails of employees or workers of the organization itself or its own suppliers, particularly in high-risk sectors.

The Fairmakers assessment is intended to be the most representative of the reality on sites. On average, in the annual CSR assessments, there is more than 35% difference between the organization's declaration and the reality experienced by employees / workers.

Rating scale from 0 to 100%

The overall evaluation is based on a rating varying between 0 and 100 (100 is equivalent to a maximum performance). The rating therefore takes into account the weightings on the major problems specific to each sector of activity, the voice of employees and the measurement of improvements with year n-1.


The notion of continuous improvement is essential to measure the impact of an efficient CSR / ESG strategy. Companies set targets for reducing energy consumption, and thus reduce their consumption costs. Another example would be the establishment of training programs to develop human capital while increasing its efficiency and productivity. The Fairmakers evaluation system takes into account the objective set by the organization and the comparison with the performance of other companies in the same industry with the same characteristics. Also, let's take into account the voice of employees and continuous improvements.


The performance score (FSP) is the translation of ratings ranging from “Very poor” to “Excellent” based on a scale of 0 to 100. The different sector materiality rankings reflect a very sector-specific approach to ratings. Fairmakers. In order to make the results as comparable as possible in all industries, the rating of sectoral materialities is set on the basis of a rating of 50/100 for all industries.


In order to build a complete image of each company, the company that registers is invited to specify its strategic areas of materiality in order of importance, through a choice of SDG and ISO 26000 indicators.

Afin de construire une image complète de chaque entreprise, l’entreprise qui s’inscrit est invitée à spécifier ses axes de matérialité stratégiques par ordre d’importance, au travers un choix d’indicateurs ODD et ISO 26000.

Then, Fairmakers analysts verify, prepare a suitable valuation and collect information relevant to the rating both from the companies analyzed and the committee of independent experts.

During the rating process, considerable importance is attached to dialogue with the company evaluated. The scoring process illustrated above provides many opportunities for companies to comment and add information to interim results.

After finalization of the rating, the full rating report is submitted to the company.


Fairmakers undertakes a comprehensive analysis of controversial activities and numerous business practices. Thus, our clients are able to consider, separately or in addition to the rating, the behavior and activities of a company in the areas they consider particularly critical.

Each case of Controversial Areas of Activity is examined according to:

  • the risks clearly attributed to the company,

  • the extent of the company's responsibility and

  • the seriousness of the case.

  • supplier rating vis-à-vis the ordering party


For the classification of the seriousness of the fault, the negative impacts are systematically evaluated.


In addition, it is examined whether, to what extent and with what success the company has taken measures to mitigate the impact, to compensate for it and to prevent similar incidents from recurring in the future.

Controversial Areas of Activity are assessed based on:

  • the revenue share of a specific product or

  • of the revenue share of the business as a whole.

  • whether the company is a producer or trader of the products in question.


Only sources classified by Fairmakers as trustworthy are used to assess the facts. In addition to verifiable activities, the presumed activities of companies are also assessed if the factual and detailed situation on the basis of these sources and taking into account the expertise of specialized analysts is deemed by them to be sufficiently reliable.


Fairmakers corporate ratings are based on a step-by-step update process. All ratings are updated shortly thereafter if incidents such as controversies, accidents or mergers occur.


Corporate information, such as annual reports and sustainability reports, is typically assessed within three months. In addition, each company rating is reviewed annually. An in-depth dialogue with each company is carried out every two years.

Continuous update

Controversy assessment

  • International media sources

  • International NGOs

  • Scientific institutions


Business developments

  • Mergers

  • Acquisitions

  • Split

  • Assignment

Annual update

Company data

  • Annual reports

  • CSR reports

  • ESG website



ESG impact data

  • Resource efficiency and emissions intensity

  • Revenue data on relevant products and services

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